Work orders, warranties, parts inventory and full repair history per customer — all in one place.
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From intake to delivery, every job tracked and every customer remembered.
Create work orders linked to the customer and device. Track status, assigned technician, parts used and completion date.
Parts catalogue with stock levels. Parts used in jobs are deducted automatically — no more manual stock counts.
Log warranty periods per job or part. Get alerts before warranties expire so you can follow up proactively.
Every repair job is stored against the customer record. Full history with dates, parts and technician notes always accessible.
Kanban view of all open jobs: received → diagnosing → waiting parts → in repair → ready for collection.
Jobs completed per technician, average repair time and monthly revenue at a glance.
Work orders, parts inventory and warranty modules come pre-configured for service centres.
Import from CSV or start fresh. Add your parts with stock quantities and prices in minutes.
Create a work order for each incoming repair. Track it through to delivery and log everything against the customer.
Yes. Each work order is linked to the customer and item being repaired. Track status, assigned technician, parts used and completion date.
MizimaCRM includes a parts and products catalogue with stock levels. Parts used in work orders are deducted automatically.
Yes. Every work order is stored against the customer record, giving you a complete repair history with dates, parts and technician notes.
Yes. Our official WordPress plugin lets you embed lead capture forms with a simple shortcode and connects Contact Form 7 so every submission lands in your CRM as a lead automatically. A REST API with API keys is also available.