🔧 Repair Shops & Service Centres

CRM for Repair Shops

Work orders, warranties, parts inventory and full repair history per customer — all in one place.

Start free 30 days → See features

✓ No credit card  ·  ✓ 30-day free trial  ·  ✓ From €20/month

Everything a repair shop
needs to run efficiently.

From intake to delivery, every job tracked and every customer remembered.

🔧

Work orders

Create work orders linked to the customer and device. Track status, assigned technician, parts used and completion date.

📦

Parts inventory

Parts catalogue with stock levels. Parts used in jobs are deducted automatically — no more manual stock counts.

🛡️

Warranty tracking

Log warranty periods per job or part. Get alerts before warranties expire so you can follow up proactively.

👤

Customer history

Every repair job is stored against the customer record. Full history with dates, parts and technician notes always accessible.

📊

Job pipeline

Kanban view of all open jobs: received → diagnosing → waiting parts → in repair → ready for collection.

📈

Revenue reports

Jobs completed per technician, average repair time and monthly revenue at a glance.

Up and running in under 10 minutes

1

Activate the repair shop preset

Work orders, parts inventory and warranty modules come pre-configured for service centres.

2

Add your customers and parts catalogue

Import from CSV or start fresh. Add your parts with stock quantities and prices in minutes.

3

Open jobs, close jobs, keep customers happy

Create a work order for each incoming repair. Track it through to delivery and log everything against the customer.

Frequently asked questions

Can I create and track work orders?

Yes. Each work order is linked to the customer and item being repaired. Track status, assigned technician, parts used and completion date.

How do I manage parts inventory?

MizimaCRM includes a parts and products catalogue with stock levels. Parts used in work orders are deducted automatically.

Can I store the full repair history per customer?

Yes. Every work order is stored against the customer record, giving you a complete repair history with dates, parts and technician notes.

Does it integrate with WordPress?

Yes. Our official WordPress plugin lets you embed lead capture forms with a simple shortcode and connects Contact Form 7 so every submission lands in your CRM as a lead automatically. A REST API with API keys is also available.

More jobs done.
Fewer things lost.

From €20/month · 1 user included · no lock-in. Free trial for 30 days.