🍽️ Restaurants & Hospitality

CRM for Hospitality

Reservations, customer loyalty and event bookings in one place. Turn every visit into a return visit.

Start free 30 days → See features

✓ No credit card  ·  ✓ 30-day free trial  ·  ✓ From €20/month

Built for restaurants,
hotels and event venues.

Know your customers, manage bookings and build loyalty — all from one platform.

📅

Reservation management

Log and manage reservations linked to customer records. Know who is coming, how often they visit and their preferences.

👥

Customer loyalty database

Every customer who books is stored as a contact with visit history, preferences and spending patterns for targeted follow-up.

🎉

Events & group bookings

Track private events, corporate dinners and group bookings through a pipeline from enquiry to confirmed and delivered.

📥

Social media leads

Capture enquiries from Facebook and Instagram ads directly into the CRM. Follow up instantly before they go to a competitor.

Team tasks

Assign follow-up tasks to your team: confirm a reservation, call a corporate client, send a birthday offer.

📊

Reports

Reservation volume, repeat customer rate and event revenue in a single dashboard — no spreadsheets needed.

Up and running in under 10 minutes

1

Set up your reservations and customer database

The hospitality preset configures the reservation calendar and customer loyalty database automatically.

2

Connect your social media lead sources

Link Facebook and Instagram. Event and group booking enquiries flow straight into your CRM from day one.

3

Build loyalty and grow revenue

Track every customer interaction. Know your best customers and give them reasons to come back.

Frequently asked questions

Can I manage table reservations and event bookings?

Yes. The calendar module lets you manage reservations linked to customer records, so you always know who is coming and what their preferences are.

How do I build a customer loyalty database?

Every customer who books or visits is stored as a contact with their history, preferences and visit frequency — ready for targeted follow-up.

Can I capture leads from social media?

Yes. Leads from Facebook and Instagram ads flow directly into MizimaCRM so you can follow up with event enquiries and group bookings instantly.

Does it integrate with WordPress?

Yes. Our official WordPress plugin lets you embed lead capture forms with a simple shortcode and connects Contact Form 7 so every submission lands in your CRM as a lead automatically. A REST API with API keys is also available.

Every customer
who walks in — walks back in.

From €20/month · 1 user included · no lock-in. Free trial for 30 days.